General Terms and Conditions

1.Scope

1.1.The General Terms and Conditions set below shall apply to all orders that we, Hypaths UK Limited, of 128 City Road, London, United Kingdom, EC1V 2NX (Supplier), VAT-number: [], accept and execute through our web shop or in one of our retail shops.

1.2.These General Terms and Conditions shall apply exclusively. None of your terms and conditions as customer shall apply.

1.3.You can find everything you need to know about us, and our products on our website, in our catalogue or from our sales staff before you order. We also confirm the key information to you in writing after you order, either by email, in your online account or on paper.

2.Conclusion of Agreement

2.1.An agreement can be concluded at one of our local retail shops.

2.2.If you order products via our online shop, the following applies. All product offers listed there are without obligation and non-binding. If you have made your choice, placed the selected products into the product basket, have ticked the box“Accept Terms and Conditions” and have clicked the “Pay now” button then you have placed an irrevocable offer to buy. Prior to clicking, you may always remove from or add products to your product basket. A legally binding agreement will only be concluded if we accept your order in accordance with clause 2.3. Upon receipt of your order, we will send you an automatically- generated summary of your order. This is a non-binding confirmation receipt to let you know that your order has been duly received, detailing the products you have ordered.

2.3.Your order will be accepted and an agreement made between us if after receipt of your order we send you an order confirmation, by e-mail or otherwise, which expressly confirms the order in writing. Issuance of a delivery slip or an invoice or the delivery itself shall also constitute acceptance of your order.

3.Your Personal Information

3.1.You are responsible for ensuring that the information that you give us is complete and accurate, particularly your name, email address and account information. Please notify us immediately of any changes to that information.

3.2.We collect, use and store your data in accordance with our privacy policy at <Policy (lemmofuture.com)>

4.Prices

4.1.We are entitled to adjust our prices for the products at any time before the agreement between us is made..

4.2.All prices are inclusive of VAT and in Pounds Sterling..

4.3.Any additional costs such as delivery fee, any excise duties and other handling costs are not included in the price and will be payable by you. The delivery fee depends on the country of delivery and is shown in our web shop.

5.Payment

5.1.You pay for orders placed through our web shop via Shopify payments.

5.2.Payment of the purchase price is due immediately upon placing your order. If we do not accept your order, the price will be refunded in full.

5.3.We reserve the right to ship the products only after having received payment in full.

5.4.If we're unable to collect any payment you owe us we chargeintereston the overdue amount at the rate of 5% a year above the Bank of England base rate from time to time. Thisinterestaccrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us theinteresttogether with any overdue amount.

6.Pre-Order

6.1.In order to reserve a product, you may be asked to make a deposit payment (to which the provisions of clause 5 apply).

6.2.We will let you know when the product is available for delivery and request payment of the balance. At any time up until this point you can cancel the reservation and we will refund your deposit payment. If you choose to pay the balance, we will send a confirmation of delivery to you and you will no longer be able to cancel (unless you have rights under clause 7)..

7.Right to Change your mind

7.1.If you are a consumer and ordered a product through our web shop, you have fourteen days from the date of delivery of the product to change your mind

7.2.To let us know you want to change your mind, contact our Customer Service Team:[contact@lemmofuture.com].

7-1-2. The revocation term shall be fourteen (14) days starting at the date at which you or any third party designated by you (other than the delivery agent) shall have taken possession of the product.

7.3.You have to return your product (and any free gifts provided with it) to us within 14 days of your telling us you have changed your mind. Returns are at your owncost, unless we offered free returns when you bought the product. You can:

7.3.1.bring the product to one of our stores (find the one nearest to you at: [LEMMO-UK (lemmofuture.com)). You will need your email receipt and the card you paid with; or

7.3.2.send the product back to us, using an established delivery service. If you do this you should keep a receipt or other evidence from the delivery servicethat proves you have sent it and when you sent it.

If you don’t do this and we don’t receive the goods at all or within a reasonable time, we won't refund you the price.

7.4.We only refund standard delivery costs. We don't refund any extra you have paidfor express delivery or delivery at a particular time.

7.5.If you handle the product in a way which would not be acceptable in-store, we reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the product's condition is not "as new", price tags have been removed, the packaging is damaged or accessories are missing. In some cases, because of the way you have treated the product, no refund may be due. Our Customer Service Team can advise you on whether we're likely to reduce your refund.

7.6.If you tell us you've changed your mind about a product that hasn't been delivered or one that we're collecting from you, we refund you as soon as possible and within 14 days. If you're sending your product back to us, we refundyou within 14 days of receiving it (or receiving evidence you've sent it to us). Werefund you by the method you used for payment. We don't charge a fee for the refund.

8.Delivery

8.1.We reserve the right to deliver in instalments but will not charge you extra as a result.

8.2.We retain ownership of products until we have received payment in full for them.

8.3.You are responsible for the products from the point at which they are delivered toyou.

9.Inspection of Products, Warranty and Guarantee

9.1.If you think there is something wrong with your product, you should contact our Customer Service Team as soon as possible. We honour our legal duty to provide you with products that are as described to you on our website and that meet all the requirements imposed by law. We do reserve the right to make changes to ensure that we comply with the law (or to improve our products).

9.2.You may also be entitled to a goodwill guarantee if this is stated in the order confirmation for the product.

10.Liability

We're responsible for losses you suffer caused by us breaking this contract unless the loss is:

10.1.Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).

10.2.Caused by a delaying event outside our control. As long as we have takenthe steps set out in the section We're not responsible for delays outside our control.

10.3.Avoidable. Something you could have avoided by taking reasonable action, including following our reasonable instructions for use.

10.4.A business loss. It relates to your use of a product for the purposes of yourtrade, business, craft or profession.

11.You have several options for resolving disputes with us

11.1.Contact our Customer Service Team: [contact@lemmofuture.com].

11.2.You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

12.Other important terms apply to our contract

12.1.We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract. If you're unhappy with the transfer you can contact our Customer Service Team: [Support (lemmofuture.com)] to end the contract within 30 days of us telling you about it and we will refund you any payments you've made in advance for products not provided.

12.2.You can only transfer your contract with us to someone else if we agree tothis. However, you can transfer any goodwill guarantee (see above) to a new owner of the product. We can require the new owner to prove you transferred the product to them.

12.3.This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

12.4.If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

12.5.We might not immediately chase you for not doing something (like paying)or for doing something you're not allowed to, but that doesn’t mean we can't do it later

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(*) Delete where inapplicable.

INTRODUCTION

Hypaths UK Limited, trading as LEMMO ("we” or "us” or "our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [lemmofuture.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site”) to help customize the Site and improve your experience.

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USE OF COOKIES

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TYPES OF COOKIES

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CONTROL OF COOKIES

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OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A "web beacon” or "pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of pageor email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

PRIVACY POLICY

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

CONTACT US

If you have questions or comments about this Cookie Policy, please contact us at: contact@lemmofuture.com.